At Techfoword Marketing Solutions (“Techfoword,” “we,” “us,” or “our”), we understand the importance of protecting your privacy and building trust. This Privacy Policy provides a comprehensive overview of how we collect, use, disclose, and secure your personal information when you visit our website, use our services, or interact with us in any capacity.

1. Definitions:

• Personal Information: This refers to any information that can identify you as an individual, including your name, email address, phone number, physical address, IP address, browsing data, and other information collected through cookies and similar technologies.
• Sensitive Personal Information: This includes specific categories of personal information that require stricter protection due to their potential for misuse, such as your religion, political beliefs, sexual orientation, health information, and financial data.
• Cookies: These are small files that websites store on your computer or device to track your online activity and preferences.
• Web Beacons: These are tiny images or pieces of code embedded in emails or webpages that track your interactions with these elements.
• Third-Party Service Providers: These are companies or individuals who provide services to us on our behalf, such as data hosting, email marketing, and analytics.

2. Information We Collect:

The type of personal information we collect depends on your interaction with Techfoword. Here’s a breakdown:

Visitors:

• Website Tracking Information: We use cookies and similar technologies to gather information about your browsing activity on our website, such as the pages you visit, the links you click, and how long you stay on each page.
• Device Information: We collect information about your device, such as its operating system, browser type, and IP address.

Clients and Leads:

• Contact Information: We collect your name, email address, phone number, company name, job title, and other professional information through contact forms, proposals, and other interactions.
• Lead Generation Information: This includes details you provide on landing pages, surveys, and other lead generation channels, such as your industry, budget, and specific interests in our services.
• Service Usage Information: We track your usage of our services, such as the specific services you utilize, the frequency of your use, and any information you submit through our platforms.
• Social Media Information: We may collect information you share through social media platforms when you interact with us, such as your username, profile picture, and public posts.

3. How We Use Your Information:

We use your personal information for various legitimate business purposes, including:

• Providing and Improving Services: We use your information to deliver our services, such as lead generation, content marketing, email marketing, and account profiling. We also use your information to improve our services by analyzing usage patterns and developing new features.
• Personalizing Your Experience: We utilize your information to personalize your experience on our website and with our services by tailoring content, recommendations, and marketing communications to your specific interests and needs.
• Responding to Inquiries and Requests: We use your information to respond to your inquiries, requests for information, and customer support needs.
• Sending Targeted Marketing Communications: We utilize your information to send you relevant marketing emails about our services, industry trends, and thought leadership content. You can opt out of receiving these communications at any time.
• Performing Internal Operations and Analytics: We use your information for internal purposes, such as data analysis, audits, and fraud prevention. We also use your information to generate anonymized, aggregated data insights for business intelligence purposes.
• Complying with Legal Obligations: We may use your information to comply with legal requirements, such as court orders or subpoenas, or to assist with law enforcement investigations.

4. Sharing Your Information:

We may share your personal information with third-party service providers who assist us in operating our business and providing our services. These service providers are bound by contractual obligations to keep your information confidential and secure. We may also share your information with:

• Business Partners: We may collaborate with trusted business partners to offer you additional services or opportunities. We will only share your information with partners who adhere to our privacy standards and data protection regulations.
• Regulatory Authorities: We may disclose your information to regulatory authorities if we are legally required to do so, such as complying with court orders or subpoenas, or if we believe it is necessary to comply with a law enforcement investigation.
• Other Third Parties: We may share your information with other third parties with your consent or as otherwise permitted by law, such as during mergers, acquisitions, or divestitures.

5. Your Choices and Control:

We respect your right to control your personal information. You have the following choices:

a) Access and Rectification:

• Explain how users can access and review their personal information stored by Techfoword. Specify the methods they can use (e.g., submitting a request form, contacting customer support).
• Describe the process for users to rectify any inaccuracies or incomplete information in their data.
• Highlight how long it will take to process such requests.

b) Deletion and Erasure:

• Outline the circumstances under which users can request deletion of their personal information.
• Explain any exceptions or situations where deletion may not be possible due to legal or technical limitations.
• Specify the data categories that will be permanently deleted upon request.

c) Opt-Out and Objection:

• Detail how users can opt out of receiving marketing communications from Techfoword via various channels (email, phone, SMS).
• Explain how users can object to the use of their personal information for specific purposes, such as profiling or targeted advertising.
• Describe the mechanisms users can employ to exercise these rights (e.g., unsubscribe links, preference settings).

d) Data Portability:

• If applicable, explain whether Techfoword offers data portability capabilities. This allows users to request a copy of their personal information in a machine-readable format for transfer to another service provider.
• Specify the formats provided for data portability and any limitations associated with this feature.

e) Contact Information:

• Provide clear and easily accessible contact information for users to submit privacy requests, ask questions, or raise concerns about their data.
• Specify the preferred contact method and expected response times.

By expanding on these points, you can offer users greater transparency and control over their personal information, enhancing your privacy policy’s comprehensiveness and demonstrating your commitment to data protection.

What Can I Do to Control My Information?

You can directly take steps to change your preferences for newsletters and online behavioural advertising as outlined in this section.

If you are an EU resident, you may have certain rights including the right not to provide your Personal Information to us; the right of access to your Personal Information; the right to request rectification of inaccuracies; the right to request the erasure, or restriction of Processing, of your Personal Information; the right to object to the Processing of your Personal Information; the right to have your Personal Information transferred to another controller; the right to withdraw consent; and the right to lodge complaints with supervisory authorities. We may require proof of or need to verify your identity before we can give effect to these rights.

You may directly take steps to change your preferences as follows:

Access to Your Personal Information. Upon request Techfoword Marketing Solutions will provide you with information about whether we hold any of your personal information. You may access, correct, or request deletion of your personal information by logging into your account or contacting us through our contact info. We will respond to your request within a reasonable timeframe.

Your Newsletter and Email Subscriptions. You can opt out or unsubscribe to a newsletter or other email list at any time by following the instructions at the end of the newsletters or emails you receive. Please allow five to ten business days for changes to take effect. On some Services, member service-related communications are an integral part of such Services to which you subscribe, and you may continue to receive emails as part of that particular portion of the Services unless you cancel your account, even if you opt out of the newsletters or email list. If you have provided more than one email address to us, you may continue to be contacted unless you request to unsubscribe each email address you have provided.

Push Notifications. We send you push notifications from time-to-time in order to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at the device level. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information.

Cookies and Pixel Tags. You may stop or restrict cookies and pixel tags on your computer or purge cookies from your browser by adjusting your web browser preferences. However, if you “turn off,” purge, or disable cookies or pixel tags, although you may still use the Services, you may not be able to use all of the features, functions, or services available on the Services.

Location Based Services. You may opt-out of having your Precise Location Data collected by Techfoword Marketing Solutions at any time by editing the appropriate setting on your mobile device (which is usually located in the Settings area of your device).

California Residents. In accordance with the California Online Privacy Protection Act, we may collect Personal Information about your online activities when you use the Services. While we give our users many avenues to opt out of providing Personal Information, we do not respond to Web browsers’ “do not track” signals. California’s “Shine the Light” law, Civil Code Section 1798.83, permits our users who are California residents to periodically request and obtain certain information about any Personal Information disclosed to third parties for direct marketing purposes. If you are a California resident and wish to make such a request or if you wish for us to refrain from gathering your Personal Information, please submit your request in writing to the contact details.

EU Residents. GDPR provides certain rights for EU residents. You may decline to share certain information with us, in which case we may not be able to provide some of the features and functionality of the Services. These rights include, in accordance with applicable law, the right to object to or request the restriction of processing of your information, and to request access to, rectification, erasure and portability of your own information. Where we process your information on the basis of your consent, you have the right to withdraw that consent (noting that such withdrawal does not affect the lawfulness of any Processing performed prior to the date on which we receive notice of such withdrawal and does not prevent the Processing of your Personal Information in reliance upon any other available legal bases). Requests should be submitted by contacting us using the DSAR Portal. If you are an EU resident and have any unresolved privacy concern, you have the right to contact the appropriate EU Supervisory Authority and lodge a complaint.